Privacy Policy

At AcuChen Chinese Medicine & Acupuncture, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website or use our services.

1. Information We Collect:

   We may collect the following types of information:

   • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, or postal address, which you may provide when signing up for our services, contacting us, or making a purchase.

   • Usage Information: Data related to your use of our website and services, including but not limited to your IP address, browser type, device information, and interactions with our website and content.

   • Payment Information: Information required for processing payments, such as credit card details or other financial information when making a purchase.

2. How We Use Your Information:

   We may use your information for various purposes, including:

   • Providing and improving our services.
   • Processing transactions and providing customer support.
   • Sending you updates, newsletters, or promotional materials.
   • Personalizing your experience.
   • Analyzing website usage and trends.
   • Complying with legal obligations.

3. Information Sharing:

   We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing our services. These third parties are contractually obligated to keep your information confidential.

   We may also disclose your information in response to legal requests, to protect our rights or the safety of others, or when required by law.

4. Security:

   We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is completely secure, so we cannot guarantee absolute security.

5. Cookies and Tracking Technologies:

   We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

6. Your Rights:

   You have the right to:

   • Access, correct, or delete your personal information.
   • Opt out of receiving promotional emails.
   • Object to the processing of your information.
   • Withdraw consent if you previously provided it.
   • Lodge a complaint with a data protection authority.

7. Changes to this Privacy Policy:

   We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.

8. Contact Us:

   If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at 0413 207 266 or hi@acuchen.com.au or http://www.acuchen.com.au/contacts

We value your privacy and will respond to your inquiries promptly.

By using our website or services, you consent to the terms of this Privacy Policy.

AcuChen Chinese Medicine & Acupuncture

0413 207 266

hi@acuchen.com.au

www.acuchen.com.au